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The premier provider of
regional airline handling services
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The following individuals serve as Regional Elite Airlines Service's key management and technical Personnel: |
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Don Stephens, Senior Vice President, |
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Adam Ryan, Director, Minneapolis Hub Operations |
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Steve Holme, Vice President of Customer Service |
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Dick Schukraft, Director of Detroit Hub Operations |
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Brian Cobb, Director of Field Operations |
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Mike Seitz, Director of Planning |
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Nancee Franklin, Director of Standards and Training |
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Tim Zeis, Director of Cincinnati Hub Operations |
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Jannie Guzick, Director of People |
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Don Stephens, Senior Vice President |
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Don has nearly 20 years of regional airline
experience acquired in various planning and operating
positions at Delta Airlines, Delta Connection and Comair
Airlines.
Don initially joined Comair in July 1989 and held
various positions in Network Planning and Finance during
his tenure. He was Comair's director of Financial Planning
before going to the newly formed Delta Connection, Inc.
(DCI) in April 2000. He eventually served as DCI's
director of Operations Planning and Performance.
In 2005, Don returned to Comair to serve as the
company's vice president of System Planning and Customer
Services, where he was responsible for overseeing the
Airport Customer Service operations at Comair-staffed and
contract field locations across the network. He was also
responsible for the Customer Services support and training
organizations.
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During that time, Don implemented Delta's northeast
regional expansion strategy growing New York operations by
130 percent. He also led the customer services team through
a period of industry instability and bankruptcy
reorganization while ensuring safe and reliable product
delivery.
Don returned to Delta Connection in August 2008 to
work on integration initiatives related to the Delta and
Northwest merger, leading up to his selection to head the
new Regional Elite subsidiary in February 2009.
Don earned a Bachelor's degree in Business
Administration from Thomas More College in Crestview Hills,
Kentucky. |
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Steve Holme, Vice President of Customer Service |
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Steve Holme is a veteran of the airline industry and began his
career as a Customer Service Agent at Minneapolis with Northwest Airlines in 1979.
During his 27 years at Northwest he held various airport operational positions
including General Manager/Los Angeles, Director, Ramp Operations/Minneapolis,
Director, Hub Control Center/Minneapolis, Managing Director, International Gateway
Stations and Managing Director, Customer Service Memphis Hub.
In the fall of 2005, he joined Mesaba Airlines as Vice President
of Ground Operations. During his leadership, Mesaba has emerged as
a preferred regional ground handler for Northwest Airlink and has seen significant growth.
Steve earned a Bachelor of Science degree in Business Administration from Colorado State University.
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Brian Cobb, Director of Field Operations |
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Brian Cobb is responsible for the management of Regional Elite field locations.
A veteran of Comair, Mr. Cobb joined the airline in 1991 as a customer services agent.
During his tenure, he served in various leadership roles in the Customer Services operation,
including supervisor, manager at the Cincinnati hub and the Appleton, Wisconsin, station,
regional manager and general manager.
Brian received his Bachelor of Science degree in Aeronautical Science from Embry-Riddle
Aeronautical University in Daytona Beach, Florida. He is certified as a pilot and flight instructor.
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Nancee Franklin, Director of Standards and Training |
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Nancee Franklin serves as the Director of Standards and Training and began her career
as a ramp agent at Comair based in Key West, Florida. Nancee played a key role in the
FAA certification and start-up of Compass Airlines.
Before joining the Compass team, she previously served as Independence Air's Director of Airside
Operations at Washington-Dulles with over 600 employees and more than 350 daily departures under
her supervision. In addition, she was a Customer Service Regional Manager for Atlantic Coast
Airlines. Prior to joining ACA/Independence Air, she held various Station Manager positions
with Piedmont/US Airways Express and a Regional Manager position with US Airways.
She received a Bachelor of Science degree in Business Management from North Carolina State University. |
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She is currently responsible for all airport
operations providing oversight of contract vendors, security
functions and facilities for Compass Airlines. Nancee will
relocate to Minneapolis from Northern Virginia, and is
originally from Raleigh Durham, North Carolina.
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Jannie Guzick, Director of People |
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Jannie began her career with Mesaba in 1998 as a ramp agent
and is currently serving as the HR Manager for Ground Operations for Mesaba.
She has experience with building organizations from the ground up and over 22
solid years of Human Resources background with a number of companies
specializing in recruiting, payroll and benefits activities.
Jannie attended UCLA, OCC Irvine Bachelor program and obtained a pre-med degree.
Jannie holds a PHR from the Society of Human Resource Management.
She has recently relocated to Minneapolis from Detroit.
Jannie has been instrumental in establishing the People Department focusing on plans,
policies and programs within Regional Elite since inception. |
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Adam Ryan,
Director, Minneapolis Hub Operations
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Adam Ryan serves as the Director of Minneapolis Hub Operations.
Adam has more than 13 years of airline industry experience, most recently
as Director of Ramp and Tower Operations for Comair at Cincinnati, and has served in
other leadership roles with Comair as Director of Daily Crew Scheduling,
Director of Operations Control, Resource Planning Manager,
and as a manager in various roles at the Cincinnati Hub tower.
Adam earned a bachelors degree (BA) in Organizational Management
from Northern Kentucky, and has attained his private pilot license.
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Dick Schukraft, Director of Detroit Hub Operations |
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Dick Schukraft is the Director of Detroit Hub Operations,
overseeing the Regional Elite operations in the hub.
Dick has been dedicated to the airline industry for over 35 years
and began his airline career in the cargo division at Northwest Airlines.
Dick has spent the bulk of his career at Northwest Airlines in a variety of
station and cargo operational management roles and retired from his long-standing career in 2005.
Dick performed a short stint at ID90.com as a Business Development Director after retiring from NWA
and began his career with Mesaba in 2007 as the Director of the Detroit Hub.
He has a bachelor of arts degree from St Mary's of California.
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Mike Seitz, Director of Planning |
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Mike Seitz is the Director of Planning for Regional Elite.
He previously served as the Comair Director of Customer Services Resource Planning,
Standards and Training. He joined Comair in 2003 as a Financial Analyst and was promoted to
Supply Chain manager shortly thereafter.
His supply chain background and understanding of our new ground
handling relationships will be vital in continuing to improve ground equipment quality,
striving to optimize our staffing levels, and leveraging technology to gain additional efficiencies.
He has been instrumental in developing new business relationships while at Comair,
including securing growth opportunities with United Express and Continental Express. |
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Mike received his bachelor degree in accounting from Miami University in Oxford, Ohio.
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Tim Zeis, Director of Cincinnati Hub Operations |
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Tim Zeis serves as the Director of Cincinnati Hub Operations overseeing the
entire Regional Elite operation at the hub.
Tim joined Comair in 1982 as a part-time ramp agent and has served in
both front-line and corporate leadership positions within Customer Services,
including various executive level positions in Customer Service and
Corporate Real Estate. Over the course of his career, Tim was instrumental
in the development and construction of the regional facilities in the Cincinnati
and Orlando airports. Under his leadership, Cincinnati has developed into one of Delta
Connection's top hub performers.
Tim is very active in the community and is
currently the president of the board of the local chapter of the Juvenile Diabetes Research Foundation. |
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He received his Bachelor of Arts degree in Business Administration from Thomas More
College in Crestview Hills, Kentucky.
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